Job Title:               Inside Sales Representative

Location:               Kansas City, MO

Salary:                    $16 - $19 / Hour (DOE)

Job Type:              Full-time

Essential Duties and Responsibilities:

• Manage, develop, and grow the profitability of the customer base by providing superior customer service and conducting high-value interactions with the assigned customers to help meet the team’s and the company’s goals.
• Communicate inventory needs to the purchasing department to anticipate customer needs and minimize stock-outs.
• Meet sales and margin budget targets. Other Duties
• Work with distribution center to expedite customer orders.
• Provide feedback to management and the marketing group regarding enhancements to the printed literature, electronic or social media, e-commerce platforms, and our product offerings.
• Share leads, critical customer information, and market intelligence with the equipment, parts, and service teams.
• Up to 10% travel required, which may fluctuate each year according to customer visits, tradeshows, and training.
• Education and/or Experience:
• High School/GED required (Associates or Bachelors degree preferred), or 2+ years of related experience in customer service or sales, preferably in a technical setting; or equivalent combination of education and experience.
• Selling experience in food packaging and supplies preferred.
• Computer Skills:
• CRM/ERP software experience required; Syteline experience preferred.
• Microsoft Word, Excel, and Outlook: intermediate proficiency.